Made SAP's first ChatGPT training video 9 days after it came out in December 2022. Nobody knew what Gen AI was. My approach: first, I had them chat with me so they could see every answer is different and created on the spot. Then I explained that LLMs can only write text—but they can write code. You let them write code and place software in listening mode: a search engine, a Python platform, a trigger to generate purchase orders. That's what agents are. The wow moment was connecting this to Joule—SAP's agent.
Started with recorded sessions, then expanded to live workshops and team training. Now at 20,000+ employees trained. Also built AI presentations for executive-level customer visits.
20,000+
Employees trained
9 days
After ChatGPT release
Multiplier effect
One person went from "no way I'll understand AI" to running sessions for their own team. Some people who took the training now train others.
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Generative AI
Enterprise Training
Joule
Change Management